Tag ~customer experience

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Adobe acquires marketing workflow startup Workfront for 15B

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Crafting an XaaS customer success strategy that drives growth

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Conversational analytics are about to change customer experiences forever

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How Do You Deliver an Experience to Your Customers and Audience

Defy Partners leads 3M round into sales intelligence platform Aircover

Flipping the sales script: How to break biases and diversify sales teams

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No code tool maker Heyflow nabs 6M to fix your customer conversions

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Why the last click in ecommerce matters and how to get it right

When to ditch that nightmare customer before they kill your startup

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7 Reasons Startups Should Leverage WhatsApp for Marketing

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Tackling touchpoints on your customers path to purchase

Enterpret launches with 43M NLP technology to decipher customer feedback

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How Small Businesses Can Enhance the Customer Experience

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How Growing Businesses Can Maintain Customer Relationships Like its Day One

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How to acquire customer research that shapes your gotomarket strategy

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Leverage banking data to scale effectively and remain compliant

feeds.feedburner permalink cloud developer funding recent funding saas startups tc apis customer experience enterprise neotribe ventures wing venture capital

StepZen snares 8M seed to build data integration API

techcrunch permalink enterprise funding social startups arena crv customer experience marketing online communities

Arena bags 14M Series A to build Discordlike communities for businesses

EverAfter closes 13M to help companies ride off into the sunset with their customers

Whitelabel SaaS shipping startup Outvio closes 3M round led by Change Ventures

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How Your New ECommerce Brand Can Drive Exponential Growth

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Mercaux bags 45M to help bricksandmortar retail tool up to sell more

FullStory secures 25M to help companies spot issues in their apps and websites

techcrunch permalink enterprise customer experience mergers and acquisitions qualtrics sap sapqualtrics deal silver lake

Qualtrics has 12B offer on the table to go private

feeds.feedburner permalink tc airline industry airlines americanairlines assistant aviation brand management ces customer experience google japan airlines united states

American Airlines starts trialing Google Nest Hubs as translators in its lounges

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Helping banks refine sales pitches and customer service Minneapolisbased Total Expert raises 52 million

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Are B2B SaaS marketers getting it wrong

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5 things you need to win your first customer

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Use RevOps to develop a customerled approach to B2B sales

killerstartups permalink startup tools guides customer experience customers

How to Transform Unhappy Customers Into Fans

ZineOne raises cash to help ecommerce companies predict customer behavior

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9 Business Moguls on How to Break Into a New Industry and Make it to the Top

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What is Product Positioning 5 Easy Steps to Boost Sales Performance

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How to improve retention growth marketings golden metric

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Simon Data hauls in 30M Series C to continue building customer data platform

Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support

techcrunch permalink enterprise startups tc venture business process column customer engagement customer experience customer success ec column ec enterprise applications ec how to marketing product management product marketing sales technology

Crafting a XaaS customer success strategy that drives growth

Consumers and data are driving changes in the insurance sector: Where are we headed

feeds.feedburner permalink artificial intelligence funding startups customer experience customer service otoai sri international voice recognition

Oto snags 53M seed to use AI to understand voice intonation

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WJR Business Beat: Customer Experience Matters Most Episode 373

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SAP continues to build out customer experience business with Emarsys acquisition

killerstartups permalink startup tools guides customer experience

Make Your Customer Experience Better

During a downturn sales teams should think like product managers

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Adobes Customer Journey Analytics gets new experimentation options

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Frame AI raises 63M Series A to help understand customers across channels

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Conversational UX: The missing piece in your chatbot strategy

3D Printing News Briefs: September 29 2018

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Zendesks latest tools designed to give fuller view of the customer

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4 ways to make DEI a key component of customer service and culture

feeds.feedburner permalink cloud enterprise exit fundings exits ma private equity saas startups tc customer experience customer success gainsight marketing vista equity partners

Vista acquires Gainsight for 11B adding to its growing enterprise arsenal