Tag ~customer experience

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Customer experience and digital transformation concepts are merging during the pandemic

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Okendo wants to turn your shoppers into buyers through better customer reviews

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Adobe acquires marketing workflow startup Workfront for 15B

Customer experience startup Clootrack raises 4M helps brands see through their customers eyes

What Startups Need to Know About Customer Experience

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Armed with experience insurtech MGAs are paving the way for insurtech 20

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4 proven approaches to CX strategy that make customers feel loved

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SAP continues to build out customer experience business with Emarsys acquisition

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Leverage AI to optimize customer service outcomes

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How Small Businesses Can Enhance the Customer Experience

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9 Business Moguls on How to Break Into a New Industry and Make it to the Top

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Sprinklr raises 200M on 27B valuation four years after last investment

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Andreessen Horowitz funds Vitallys 9M round for customer experience software

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Even startups on tight budgets can maximize their marketing impact

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Frame AI raises 63M Series A to help understand customers across channels

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How to Grow Your Business with Conversational Marketing

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How Your New ECommerce Brand Can Drive Exponential Growth

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Mews grabs 33M Series B to modernize hotel administration

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Following acquisition Episerver rebrands as Optimizely

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Is your products AI annoying people

11 ways to make personalized shopping more effective and profitable

Defy Partners leads 3M round into sales intelligence platform Aircover

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Bidet startup Tushy scales up to meet demand amid toilet paper shortage

Flipping the sales script: How to break biases and diversify sales teams

SME Hosting Additive Manufacturing Applications Seminar in Pittsburgh

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Sprinklr raises 200M on 27B valuation three years after last investment

Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support

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Customer support management platform Assembled lands 51M

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WJR Business Beat: Customer Experience Matters Most Episode 373

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4 ways founders can amplify revenue during hard times

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Zendesks latest tools designed to give fuller view of the customer

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Medical supply marketplace startup bttn sews up additional 5M seed

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How Growing Businesses Can Maintain Customer Relationships Like its Day One

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Create target customer personas to develop successful growth strategies

Enterpret launches with 43M NLP technology to decipher customer feedback

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Will the 2020s be online advertisings holistic decade

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Grouparoo snares 3M seed to build open source customer data integration framework

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Kahuna comes out of the gate with customer engagement platform

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Conversational UX: The missing piece in your chatbot strategy

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Collect and leverage zeroparty data to personalize marketing and drive growth

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Adobes Customer Journey Analytics gets new experimentation options

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StepZen snares 8M seed to build data integration API

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The Customer Is Always Right: Why Startups Should Pay Attention To CX Data

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Are B2B SaaS marketers getting it wrong

Customer data startup Hightouch grabs third funding round in 12 months

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Mercaux bags 45M to help bricksandmortar retail tool up to sell more

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5 UX design research mistakes you can stop making today

Bloomreach now valued at 22B continues to plant seeds of customer personalization

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Tackling touchpoints on your customers path to purchase