Tag ~customer experience

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feeds.feedburner permalink column developer startups tc customer experience entrepreneurship market research product management user interfaces user research ux

5 UX design research mistakes you can stop making today

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GE Additive Opens New Customer Experience Center in Munich

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Get your product and customer success teams on the same page to improve net retention

Flipping the sales script: How to break biases and diversify sales teams

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7 Reasons Startups Should Leverage WhatsApp for Marketing

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TheyDo fires the starting gun on the race to own the customer journey

EverAfter closes 13M to help companies ride off into the sunset with their customers

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4 proven approaches to CX strategy that make customers feel loved

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To fully embrace productled growth build a strong product ops team

Leanplum acquired by Clevertap as retention marketing platforms consolidate

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Freshworks raises 150M Series H on 35B valuation

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How Your New ECommerce Brand Can Drive Exponential Growth

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Spending In Digital Customer Experience and Engagement Solutions Market Global Industry Growth Drivers and Forecast Assessment 2018 2026

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Simon Data hauls in 30M Series C to continue building customer data platform

Enterpret launches with 43M NLP technology to decipher customer feedback

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Upscribe raising 4M wants to drive subscriptionfirst DTC brand growth

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How to Grow Your Business with Conversational Marketing

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Conversational analytics are about to change customer experiences forever

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Frame AI raises 63M Series A to help understand customers across channels

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6 Reasons Why Startups Should Use Chatbots

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Sprinklr raises 200M on 27B valuation four years after last investment

How Pilot convinced Index Ventures to think longterm about margins

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Adobe acquires marketing workflow startup Workfront for 15B

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Customer feedback is a development opportunity

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Kahuna comes out of the gate with customer engagement platform

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Is your event strategy paying off How to calculate your event ROI

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Even startups on tight budgets can maximize their marketing impact

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How to Staff a Strong Culture on a Shoestring Budget

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Create target customer personas to develop successful growth strategies

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Grouparoo snares 3M seed to build open source customer data integration framework

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Helping banks refine sales pitches and customer service Minneapolisbased Total Expert raises 52 million

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Arena bags 14M Series A to build Discordlike communities for businesses

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Brands that hyperpersonalize will win the next decade

Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support

Magnify raises 6M for its postsales orchestration platform

When to ditch that nightmare customer before they kill your startup

Collect and leverage zeroparty data to personalize marketing and drive growth

During a downturn sales teams should think like product managers

The essential revenue software stack

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How to improve retention growth marketings golden metric

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Medallia acquires voicetotext specialist Voci Technologies for 59M

Segment CEO Peter Reinhardt is coming to TechCrunch Sessions: Enterprise to discuss customer experience management

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Will the 2020s be online advertisings holistic decade

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Zendesks latest tools designed to give fuller view of the customer

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What is Product Positioning 5 Easy Steps to Boost Sales Performance

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Breinify announces 11M seed to bring data science to the marketing team

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3 Ways to Deliver a Better Customer Experience with AI

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No code tool maker Heyflow nabs 6M to fix your customer conversions

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Crafting a XaaS customer success strategy that drives growth

The guide to great metrics: Productled principles