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Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support

EverAfter closes 13M to help companies ride off into the sunset with their customers

The 4 Key Pillars of Instagram Success

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4 ways to leverage ROAS to triple lead generation

The Future of Content Marketing: 3 Technology Trends to Watch in 2018

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WJR Business Beat with Jeff Sloan: Key Expectations of Consumers During the Holiday Shopping Season Episode 120

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5 Ways Technology Can Improve Brand Awareness

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WJR Business Beat with Jeff Sloan: Data Shows Consumers Want to Shop and Dine Locally Episode 224

4 Affordable Digital Marketing Strategies for CashStrapped Startups

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Amperity raises 50M to take on Salesforce Adobe Oracle and others with its customer data platform

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Which Should You Build First for Your New Business: A Mobile App or Mobile Website

The Marketing Tactic to Win Over Millennial Consumers

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How Your New ECommerce Brand Can Drive Exponential Growth

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A StepbyStep Guide to Generating Local Leads with Google My Business

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Google launches CallJoy a virtual customer service phone agent for small businesses

Jiko announces partnership to launch a banking app for the transgender community

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WJR Business Beat with Jeff Sloan: Marketing Tactics for Customer Engagement Episode 66

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TechCrunch roundup: Customer personas content that resonates efficiency metrics VCs love

ZineOne raises cash to help ecommerce companies predict customer behavior

Profitable Podcasting: Build Your Nation of True Fans

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Cultivating an Emotional Connection With Your Customers Is How You Survive Disruption

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Growth hacking is really just growth testing

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Zoom dives deeper into intelligent customer service with Solvvy acquisition

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Lantern is building a B2B platform that combines a CDP and customer success tools

Enterpret launches with 44M NLP technology to decipher customer feedback

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Apple acquihired the team from messaging assistant Initai to work on Siri

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How to Establish a Marketing Presence as a Lean Startup

Alpha Edison leads customer service platform Thankfuls 12M round

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How Your Startup Can Capitalize on Holiday Sales

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WJR Business Beat with Jeff Sloan: Google Facebook and Amazon Attract Majority of All US Ad Spend Last Year Episode 196

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Extra Crunch Partner Perk: Get 6 months free of Zendesk Support and Sales CRM

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WJR Business Beat with Jeff Sloan: Click and Collect Has Become a Mainstay in the Way Consumers Make Their Purchases Episode 205

Building a Successful Business Using the New Subscription Economy

Why Emotional Connection is Essential in Business

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How to Grow Your Business with Conversational Marketing

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Nile Raises 175 Million to Disrupt the Networking Market

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Showing customer success platforms havent lost steam Vitally secures 30M

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Teamgate Sales CRM Has The Strength To Power Your Success

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Level AI lands 13M Series A to build conversational intelligence for customer service

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3 Ways to Deliver a Better Customer Experience with AI

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Medical supply marketplace startup bttn sews up additional 5M seed

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Customer support management platform Assembled lands 51M

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How Small Businesses Can Navigate the Elimination of ThirdParty Cookies

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How to acquire customer research that shapes your gotomarket strategy

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WJR Business Beat: Customer Service is King Episode 350

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5 Tips for Creating a Startup Marketing Budget

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Smarter Service Happier Customers: Why Businesses Should Deploy Cognitive Chatbots

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4 Proven Ways to Acquire Your First Customers Without a Marketing Budget

3 Major Technology Trends to Streamline Efficiency and Productivity

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3 ways to humanize support automation