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American Airlines starts trialing Google Nest Hubs as translators in its lounges

Customer success isnt an addon Start early to win later

Gorgias valuation rises to 710M with 30M Series C for ecommerce customer support

Optimove raises 75M growth investment to manage customerled journeys at scale

3 Ways to Deliver a Better Customer Experience with AI

Mercaux bags 45M to help bricksandmortar retail tool up to sell more

4 ways to make DEI a key component of customer service and culture

FullStory secures 25M to help companies spot issues in their apps and websites

To fully embrace productled growth build a strong product ops team

Tackling touchpoints on your customers path to purchase

Experian leads 10M investment in Southeast Asia fintech startup Jirnexu

Develop a buyers guide to educate your startups sales team and customers

How Your New ECommerce Brand Can Drive Exponential Growth

Yaguara nabs 72M seed to help ecommerce companies understand customers better

Pet Care Startup Company Vetic Raises 37 Million in Seed Round

Airbnb CEO said company will be ready to IPO next year but might not

Happy 10th anniversary Android

How Growing Businesses Can Maintain Customer Relationships Like its Day One

Is your products AI annoying people

Leverage banking data to scale effectively and remain compliant

How to Grow Your Business with Conversational Marketing

Will the 2020s be online advertisings holistic decade

Magnify raises 6M for its postsales orchestration platform

Consumers and data are driving changes in the insurance sector: Where are we headed

How Do You Deliver an Experience to Your Customers and Audience

Optimizely launches new tools to help companies manage thousands of web experiments

Customer data startup Hightouch grabs third funding round in 12 months

How to Choose the Right Cloud Communication Software

The essential revenue software stack

Researchers Create Fuzzy Like PI Controller to Control FFF 3D Printer Extruder and Bed Heaters

Beamer buys Userflow to build a consolidated product engagement platform

The Museum of Future Experiences offers a spooky surreal take on VR

Indianapolisbased Malomo raises 28 million to turn order tracking into a branded customer experience

BCN3D Tests Chemical Resistance of Eight Common 3D Printing Materials

Drag and Drop a Motorcycle: Meta Details Immersive AR Integration with SOLIDWORKS

Adobes Customer Journey Analytics gets new experimentation options

3D Printing News Briefs: October 10 2018

Why Digitally Savvy Companies Focus on Being in their Users lives Not Seeing Them Simply as Customers

Get your product and customer success teams on the same page to improve net retention

The Chief Designer of Beats by Dre Breaks Down What Great User Experience Means to Him

Andreessen Horowitz funds Vitallys 9M round for customer experience software

EverAfter closes 13M to help companies ride off into the sunset with their customers

Qualtrics Julie LarsonGreen will talk experience management at TC Sessions: Enterprise

Cambridge Analyticas Nix said it licensed millions of data points from Acxiom Experian Infogroup to target US voters

5 UX design research mistakes you can stop making today

Customer experience and digital transformation concepts are merging during the pandemic

Experimenting with Transmitting EMG Signals to 3D Printed Myoelectric Prosthetic Hands

Oto snags 53M seed to use AI to understand voice intonation

Lucid Motors taps Waymo Intel veterans ahead of public listing

Why your startup shouldnt rush to 1 million in revenue