Tag ~customer service

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startupnation
Smarter Service Happier Customers: Why Your Business Needs Cognitive Chatbots
startupnation
7 Reasons Startups Should Leverage WhatsApp for Marketing
techcrunch
4 ways to make DEI a key component of customer service and culture
feeds.feedburner
Sanas aims to convert one accent to another in real time for smoother customer service calls
techcrunch
Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help
startupnation
Overcome These 7 Hurdles to Achieve Startup Success
startupnation
Smarter Service Happier Customers: Why Businesses Should Deploy Cognitive Chatbots
startupnation
7 Surprising Stumbling Blocks to Achieving Startup Success
feeds.feedburner
Leverage AI to optimize customer service outcomes
feeds.feedburner
Cogito scores 37M as AIdriven sentiment analysis biz grows
startupnation
Smarter Service Happier Customers: Why Your Business Should Deploy Cognitive Chatbots
startupnation
The Best Platforms for Building a Chatbot
techcrunch
Zendesk adds flexible AI agent capabilities with Ultimate acquisition
feeds.feedburner
Playvox scores 25M investment and acquires Australian startup Agyle Time
techcrunch
10 onboarding improvements that cut our customer churn by nearly 3x
startupnation
This Franchisee Shares How to Survive and Thrive During Tough Times
startupnation
Agentic AI Makes Soft Skills Essential for Future Startups
techcrunch
Call center automation software vendor Replicant raises 78M
killerstartups
How to Respond to Consistent Negative Clients
startupnation
6 Lessons You Wish You Knew Before Owning a Retail Store
feeds.feedburner
Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures
techcrunch
How Pilot convinced Index Ventures to think longterm about margins
techcrunch
Forethought nabs 65M Series C to improve customer service with AI
techcrunch
Conversational UX: The missing piece in your chatbot strategy
killerstartups
Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen
killerstartups
ErrorFree Dispatching: How Field Service Management Software Elevates Customer Service
techcrunch
Kia and Hyundai cars will include AI assistants starting in 2019
feeds.feedburner
Bonobo AI raises 45M seed round to help companies turn interactions with customers into valuable data
feeds.feedburner
Nine lessons on how Niantic reached a 4B valuation
feeds.feedburner
Ultimateai nabs 13M for a customer service AI focused on nonEnglish markets
techcrunch
Eoghan McCabe the controversial Intercom cofounder who left the CEO role in 2020 is stepping back in
startupnation
6 Essential Tools Your Startup Cant Live Without in 2020
techcrunch
RedRoute wants answering customer service calls to be as easy as using Alexa
feeds.feedburner
Research Finds the IRS Gives Better Customer Service Than Most Apps
techcrunch
How customer service AI startup Neuron7 convinced Keith Block to invest
techcrunch
Brands that hyperpersonalize will win the next decade
startupnation
The Procrastinators Guide to Holiday Marketing
feeds.feedburner
Oto snags 53M seed to use AI to understand voice intonation
techcrunch
Onward helps businesses automate their customer service
killerstartups
Startup Cyble Raises 24 Million in Series B Funding Round
startupnation
Are Chatbots Right for Your Business
techcrunch
3 ways to humanize support automation
techcrunch
Level AI lands 13M Series A to build conversational intelligence for customer service
startupnation
When Your Startup Should Pivot and When it Shouldnt
rednewswire
Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform
techcrunch
Interfaceai raises 30M to help banks field customer requests
techcrunch
Salesforce to offer more customized AI with myEinstein
startupnation
How to Use a Messenger Chatbot to Automate FAQs About Your Business
startupnation
5 Frightening Causes of Small Business Failure
techcrunch
Zoom dives deeper into intelligent customer service with Solvvy acquisition