Tag ~customer service

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This Franchisee Shares How to Survive and Thrive During Tough Times

The Procrastinators Guide to Holiday Marketing

This brilliant app waits on hold for you

Numa raises 32M to bring AI and automation to car dealerships

3 ways to humanize support automation

Smarter Service Happier Customers: Why Your Business Needs Cognitive Chatbots

Kia and Hyundai cars will include AI assistants starting in 2019

Zoom dives deeper into intelligent customer service with Solvvy acquisition

Salesforce wants to deliver more automated field service using IoT data

The first win: Getting early customers to take a chance with you

Tenyx raises 15M to build more intelligent voicebased customer service AI

How to Respond to Consistent Negative Clients

WJR Business Beat with Jeff Sloan: TalkDesk Study Shows Business Owners Must Have an Omnichannel Presence Episode 203

Brands that hyperpersonalize will win the next decade

4 Benefits Chatbot Technology Can Provide Your Startup

The VC who helped incubate Discord has quietly spun up an autonomous contact center startup

Bret Taylors customer service AI startup just raised 175M

Bonobo AI raises 45M seed round to help companies turn interactions with customers into valuable data

Are Chatbots Right for Your Business

Sanas aims to convert one accent to another in real time for smoother customer service calls

Customer service automation startup Lang lands 15M

5 Frightening Causes of Small Business Failure

This 300 Billion Industry Has Been Outdated for a Decade Heres How to Fix It

DXwand raises 4M to scale its conversational AI platform serving enterprises in MENA

Cogito scores 37M as AIdriven sentiment analysis biz grows

Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service

3 critical lessons I learned while scaling RingCentrals customer support team

Who you gonna call Good question

Enterpret launches with 43M NLP technology to decipher customer feedback

Startup Cyble Raises 24 Million in Series B Funding Round

When Your Startup Should Pivot and When it Shouldnt

Siena AI raises 47M to develop an empathic AI customer service agent

6 Lessons You Wish You Knew Before Owning a Retail Store

Unmasking AIs Threat to Online Trustworthiness

Enterpret launches with 44M NLP technology to decipher customer feedback

Interfaceai raises 30M to help banks field customer requests

Ada releases new automated generative AIdriven customer service suite

Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures

Tiger Global leads 44 million Series C funding in Udesk a Chinese customer service platform

Why Your Startup Needs its Own Facebook Chatbot

3 Ways to Deliver a Better Customer Experience with AI

Neuron7 raises 10M to help customer service agents find solutions

Apple acquihired the team from messaging assistant Initai to work on Siri

Level AI lands 13M Series A to build conversational intelligence for customer service

Startup Humu Acquired by HR Platform Perceptyx

Tidio raises 25M to automate customer service interactions

Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities

Luminai formerly DigitalBrain gets 16M investment for customer support RPAlike tool

Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen

Oto snags 53M seed to use AI to understand voice intonation