Tag ~customer service

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killerstartups
Insurance Startup Lula Raises 355M
techcrunch
Siena AI raises 47M to develop an empathic AI customer service agent
killerstartups
Redefining Customer Engagement: The Future of Telemarketing in the Digital Age
feeds.feedburner
This 300 Billion Industry Has Been Outdated for a Decade Heres How to Fix It
techcrunch
The VC who helped incubate Discord has quietly spun up an autonomous contact center startup
techcrunch
Apple acquihired the team from messaging assistant Initai to work on Siri
techcrunch
Directly which trains customer service chatbots with expert advice raises 11M more
techcrunch
Glia raises 45M at a 1B valuation for an AIbased CRM that lets agents get handson to help
techcrunch
Aisera lands 90M to automate customer service requests with AI
techcrunch
Google launches CallJoy a virtual customer service phone agent for small businesses
killerstartups
Startup Propel: Revolutionizing the Open Talent Economy through Tech Communities
techcrunch
Zendesk expands into CRM with Base acquisition
killerstartups
Revolutionizing Retail Investing with Republic Wallet
killerstartups
Startup Humu Acquired by HR Platform Perceptyx
startupnation
Are You Making these 3 Customer Feedback Mistakes
startupnation
WJR Business Beat with Jeff Sloan: TalkDesk Study Shows Business Owners Must Have an Omnichannel Presence Episode 203
techcrunch
Numa raises 32M to bring AI and automation to car dealerships
feeds.feedburner
Salesforce wants to deliver more automated field service using IoT data
startupnation
Overcome These 7 Hurdles to Achieve Startup Success
startupnation
When Your Startup Should Pivot and When it Shouldnt
techcrunch
Swiftly quickly gets brickandmortar stores set up to cater to online customers
killerstartups
ErrorFree Dispatching: How Field Service Management Software Elevates Customer Service
techcrunch
How Pilot convinced Index Ventures to think longterm about margins
techcrunch
Facebook has acquired Servicefriend which builds hybrid chatbots for Calibra customer service
feeds.feedburner
Customer service bot startup Agent IQ announces 63 million Series A led by Sierra Ventures
techcrunch
Level AI lands 13M Series A to build conversational intelligence for customer service
techcrunch
Tenyx raises 15M to build more intelligent voicebased customer service AI
techcrunch
Kia and Hyundai cars will include AI assistants starting in 2019
techcrunch
Salesforce to offer more customized AI with myEinstein
feeds.feedburner
This brilliant app waits on hold for you
techcrunch
Gradient 10xFounders back Zowies nocode ecommerce customer service tool
feeds.feedburner
Ultimateai nabs 13M for a customer service AI focused on nonEnglish markets
startupnation
7 Reasons Startups Should Leverage WhatsApp for Marketing
feeds.feedburner
Messenger tools can help you recover millions in lost revenue
techcrunch
Enterpret launches with 44M NLP technology to decipher customer feedback
startupnation
The Best Platforms for Building a Chatbot
feeds.feedburner
ultimateai scores 20M for a supportive approach to customer service automation
techcrunch
DigitalGenius raises 1475 million Series A for AIbased customer service solution
killerstartups
Unmasking AIs Threat to Online Trustworthiness
killerstartups
Why the Voice of the Customer Is Louder Than Ever And How Businesses Can Listen
feeds.feedburner
Bonobo AI raises 45M seed round to help companies turn interactions with customers into valuable data
startupnation
This Franchisee Shares How to Survive and Thrive During Tough Times
feeds.feedburner
Customer success isnt an addon Start early to win later
techcrunch
Alpha Edison leads customer service platform Thankfuls 12M round
feeds.feedburner
Playvox scores 25M Series A and acquires Australian startup Agyle Time
techcrunch
RedRoute wants answering customer service calls to be as easy as using Alexa
startupnation
6 Lessons You Wish You Knew Before Owning a Retail Store
startupnation
The Power of Your Marketing Message
techcrunch
Call center automation software vendor Replicant raises 78M
techcrunch
10 onboarding improvements that cut our customer churn by nearly 3x